Data Analyst Intern - Customer Service, Regional Operations (Spring 2026)
Malaysia
Training
Full-time
6 hours ago
Job Description: Perform data analysis for Customer Service Agents performance and other Service Quality related initiatives such as resolution time optimisation and improving of customer satisfaction surveys Analyse performance data and develop insights on the driving factors behind those figures Perform ad-hoc problem solving Requirements: Currently pursuing a diploma/degree in any relevant disciplines Strong analytical skill and sensitivity to data Strong oral and written communication skill Results and details driven Well organised with good multi tasking ability Positive, team-player, and energetic attitude Strong proficiency in Excel is a must, SQL is a plus