Customer Support Executive (Mandarin/Cantonese Speaker)

Arvion Services Sdn Bhd

  • Petaling Jaya, Selangor Ara Damansara, Selangor
  • Permanent
  • Full-time
  • 16 days ago
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Support Executive (Mandarin/Cantonese Speaker)ReportFollowMYR3,300 - MYR3,500 Per MonthCommission: MYR400 - MYR700, and +1 other locationsFresh GraduatesFewer than 30 applicants. You still have a chance!Posted 3 hours ago • Closing 26 Sep 2025Fewer than 30 applicants. You still have a chance!SaveApplyRequirementsKickstart your career as a Customer Service Executive supporting the E-Hailing and Delivery operations for Taiwan & Hong Kong and enjoy a joining bonus of RM 5,000 (paid in installments) to welcome and reward your commitment from day one.What makes you a great fit:
  • Candidate must possess at least a SPM.
  • Good communication skills in Mandarin, Cantonese and English.
  • Fresh graduates are welcome to apply.
  • Troubleshooting and multitasking skills
  • Self-motivated and highly reliable
  • Customer service orientation
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply (Full Training Provided will be provided)
  • Willing to work on rotational shifts including night shifts and off day (Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest)
  • Willing to work in Ara Damansara, Selangor or Johor Baharu
ResponsibilitiesWhat will you do:
  • Process client requests and solve issues via inbound phone call, chats and email by navigating multiple programs while paying attention to accuracy and detail.
  • Escalate the issue to the appropriate specialist when needed via CRM tools.
  • Update clients on their request status accordingly.
  • Achieve quarterly KPI targets set by the CS manager.
  • Perform other ad hoc tasks assigned by the manager.
BenefitsWhat we offer along the way:
  • KPI Allowance: RM400
  • Night Shift Allowance: RM300
  • 6th Day allowance: RM300
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation Stage: Customer Service Executive
Senior Customer Service Executive
Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager * IJP Internal job program. Opportunity to transfer to the candidate's favorite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.Additional Benefits
  • Allowance Provided
  • Training Provided
SkillsCustomer Service Communication Skills Mandarin Language Proficiency Active Listening Problem Solving Empathy Conflict ResolutionImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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