Senior Application Maintenance Support (GEB) - PRO
UOB
- Kuala Lumpur
- Permanent
- Full-time
- Act as the focal point of contact for technical resolutions while managing the incident, problem, and knowledge management processes for the applications in scope.
- Coordinate with 3rd party product vendors and/or integration partners for application fixes, delivery and deployment of code fixes to meet the required quality, stability, performance & capacity.
- Provide timely updates and report to management.
- Work with stakeholders to manage and prioritize the overall book of work against the team's capacity.
- Contribute to continuous improvement initiatives relating to methods, tools, people, architecture, project management and governance.
- Provide technical leadership for the squad and enforce the Definition of Done
- Enable the team and removing impediments and blockers for the squad
- Provide insight, measurement, accountability and a positive working environment
- Prior experience in a highly secured environment (eg: financial services) with good understanding on security and audits, encryption, 2FA or multi-factor authentication (MFA).
- Experience in application development and operations of complex integrated application solutions (online and batch integrations):
- Mandatory: RHEL (or other equivalent Linux distributions)
- Mandatory: Java-based application development.
- Mandatory: Experience with database management systems (preferably Oracle)
- Mandatory: Shell Scripting
- Experience with Solaris operating system will be an added advantage.
- Experience with Finastra product (used in corporate e-channel platform) will be an added advantage.
- Experience in JBoss application server will be an added advantage.
- Experience in Apache web server will be an added advantage.
- Experience in security management across the layers.
- Experience in Agile and DevOps practices will be an added advantage.
- Experience in managing third-party vendor solutions will be an added advantage.
- Domain knowledge in various payment products (validation, processing) and corresponding technical solutions will be an added advantage.
- Bachelor's degree/University degree in Computer Science, Engineering, or equivalent experience
- Planning, tracking, monitoring the delivery timeline and support team members in their daily task
- Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members
- Identify ideas to improve system performance and impact availability
- Make good technical decisions that provide solutions to business challenges
- Embrace tackling and resolving complex technical design issues
- Possesses strong analytical, problem-solving, and decision-making skills while exercising good judgment
- Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner.
- Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders.
- Able to work independently to manage the team with minimal guidance, with the ability to understand the big picture and as well as a keen eye on the details.
- Resourceful team player, who can work on multiple assignments, with minimal guidance
- Results-oriented person with a focus on delivery