Roles Summary: Responsible for end-to-end management of import/export documentation and logistics processes, ensuring compliance with Malaysian customs and international trade regulations. Responsibilities: Responsible for preparing import and export documents for finished goods and raw materials (e.g., commercial invoice, packing list, certificate of origin), ensuring compliance with Malaysian customs and international trade regulations. Follow up on customs declaration submissions, coordinate clearance procedures, and handle exceptions caused by documentation issues (e.g., customs inspection, supplementary documents). Liaise with freight forwarders to obtain shipping quotes, coordinate booking, and monitor cargo transportation status. Verify freight forwarder billing using Excel functions for data comparison to ensure cost accuracy. Prepare and issue "Shipping Notification" forms to synchronize with the warehouse and commercial teams. Track the end-to-end shipping process from dispatch to delivery, promptly address issues such as delays or cargo damage, and keep relevant parties updated on progress. Proficient in using SAP or customs-related systems to maintain import/export master data and monitor SAP posting status. Regularly generate logistics cost analysis reports to optimize transport plans and reduce overall costs. Any ad-hoc tasks as per assigned by manager. Qualifications and skills required: Bachelor Degree in Supply Chain, Logistics, International Trade, Business Administration or related field. Preferable 3 years related working experience. Knowledgeable in Malaysia customs regulations and experience in preparing import/export documents. Hands-on experience in SAP and advance in excel Familiar with freight forwarding process and ability to track shipment using tracking portals/ tools. Problem solving skills, analytical thinking and time management. Able to work independently with minimal supervision. Multilingual skills (read and write) for liaising with regional stakeholder. Show more Show less