Job Description Job Title: Senior Analyst I Date: 2021 Division/Department: Recovery Audit - Retail Location: Reports to: Management Service Line : Recovery Audit - Non-Commissioned Band: 3 - Professional Zone : NA Type Of Position Full-time Temporary Part-time Other FLSA Status: Hours / week Exempt Not applicable Non-exempt Job Duties & Responsibilities Conducts audits without supervision using client data to identify errors and recover revenue Produces claims Reviews contracts, agreements, paperwork and electronic documents Builds relationships with vendors Provides senior level input/research on claims challenged by client Analyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts. Performs quality control audits behind less experienced auditors Shares best practices Provides training of less experienced auditors and staff Good understanding and knowledge of AR, AP and procurement functions Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc) Adheres to the overall timing and deadline of an audit cycle. Assists in the design of project tools Required Work Experience Excellent IT knowledge and working knowledge of Microsoft Office Minimum of 2-3+ years' professional business experience in Accounting/Auditing related work Minimum of 2+ years in a client facing environment Functional Competencies Domain/Industry Knowledge & Focus Broad understanding of recovery audit concepts Basic awareness of broader industry Well-developed understanding of commercial recovery productivity Deeper knowledge in specific claim concepts Familiar with recovery audit priorities for assigned customers Data Analysis Proactively finds and seeks information from multiple sources Finds subtle trends in data and understands impact for client and the business Problem identification & Resolution Takes a systematic and logical approach to problem solving Claim Production & Quality Produces high-quality claims of all levels of complexity Participates effectively in complex vendor correspondence Begins to develop competency in more complex claim types Understands performance metrics and key metrics for their accounts Recommends changes in audit processes Provides direction, job shadowing and training to less experienced staff Shares audit best practices with others Audits without direct supervision Supports the development of new audit tools Able to QA peers doing same audit scope Client & Supplier Management Recommends to upper levels opportunities to expand existing audits Behavioral Competencies THINKING Maintains a Client Focus Understands client's business, needs and requirements Takes personal responsibility for client issues Communicates with clients and vendors in professional and responsive manner Acts in the best interest of client, vendor, and PRGX RELATING Communicates with Impact Communicates in a confident manner and makes a positive impression Encourages and listens to input from others Influences through one well-developed style Can read the audience and adapt communication to audience needs Openly and proactively communicates to others SELF-MANAGING Displays Emotional Intelligence Remains calm and composed in challenging situations Works effectively under pressure and rises to challenge Recovers quickly from setbacks without losing momentum Easily and quickly adapts to changing priorities or situations Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly Considers the perspective of others when conflicts arise Organizes & Prioritizes Organizes info & resources to complete tasks & projects Identifies order of steps to successfully complete a project Handles multiple demands and priorities with little direction Prioritizes work according to relative urgency & importance Adapts plans when circumstances change Takes Initiative Organizes info & resources to complete tasks & projects Identifies order of steps to successfully complete a project Handles multiple demands and priorities with little direction Prioritizes work according to relative urgency & importance Adapts plans when circumstances change ACHIEVING Drives for Results Persistent in overcoming challenges with minimal support Completes projects with little support or direction Strives to exceed own and team's goals Demonstrates stamina, energy and focus over extended periods Manages Execution Leverages assigned resources Clarifies responsibilities for individuals on projects Supports junior level staff Coordinates work efforts with colleagues Recommends resources needed to complete projects Provides Direction Provides direction to junior level staff on how to complete tasks Defines clear performance standards for assigned tasks/projects Helps others understand how work supports project goals Working Conditions Employee Assistance Programme