About The Job As an Team Manager - Operations, you will be responsible to oversee day-to-day operational effectiveness, as well as developing and leading the operations strategy for the store. Job responsibilities Key Responsibilities Compliance & Administration: Demonstrate a clear understanding of operational procedure, SOCP and Internal Control compliance Administer asset protection and access control, including security systems, keys, and safety protocols Challenge the operation processes and status quo for continuous improvement Support in workforce management, administrative and maintenance work that relates to daily operations Stock & Inventory Management: Effective stockroom organisation, regular checks on layaway, monitor pick up rates and order fulfillment Involve in shipment reception/rebalancing/stock transfers/replenishments Ensure product availability on the sales floor, accountable for cycle counts and stock counts with little or no discrepancies Advance retro-planning for effective time management Client Experience & Sales Support: Ensure excellent client experience through Visual Merchandising, grooming of Client Advisors and client satisfaction survey Assist with cashiering duties and manage in-store traffic flow Facilitate after sales service Team Management & Development: Be the operational lead and coach team member to improve their knowledge Guide and empower your team for continued growth Profile Minimum of 5 years operations management experience Meticulous and detail-oriented Strong business acumen and learning agility Proactive in anticipating challenges and taking initiative to drive continuous improvement Collaborative team player with excellent communication skills and a solution-oriented mindset Accountable and dependable, with a strong sense of ownership and follow-through Reference LVM29086 Show more Show less