Front Desk Receptionist (Mandarin Speaker)
QM Print Sdn Bhd
- Kuala Lumpur
- Permanent
- Full-time
- Language required: Mandarin, English and Bahasa Malaysia
- Fresh graduates are welcomed to apply
- Possess good communication and interpersonal skills
- Basic knowledge of computer and WhatsApp Web operations
- Ability to handle multiple tasks and work under minimal supervision
- Responsible, punctual, and customer-oriented
- Prior experience in customer service or front desk role is an advantage
- Fresh graduates are welcome to apply
- Skills Required: Customer Service, Front Desk Reception and Communication Skills
- Handle and respond to customer inquiries via PC WhatsApp in a timely and professional manner
- Assist customers in checking the status of their printing jobs
- Collect payments from customers (cash, e-wallets, bank transfers) and issue receipts
- Create and open new job orders in the system upon customer request
- Greet and attend to walk-in customers at the front desk
- Coordinate with internal departments (design/production) to ensure job progress
- Maintain accurate records of customer orders and update job tracking
- EPF/SOCSO
- Overtime Pay
- Yearly Bonus
- Annual Company Trip
- Medical Leave
Maukerja