Customer Service Executive (E-Hailing) Johor

JobScoper

  • Iskandar Puteri, Johor
  • Permanent
  • Full-time
  • 28 days ago
MohonKelayakan
  • Education: Minimum SPM qualification; fresh graduates are encouraged to apply.
  • Language Proficiency: Fluency in English and Bahasa
  • Shift Flexibility: Willingness to work on a 24/7 rotational shift schedule, including weekends and public holidays
Tanggungjawab
  • Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.
  • Exceeding customer expectations in terms of customer service and providing accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Good computer literacy.
Manfaat
  • ALLOWANCE
  • KPI ALLOWANCE
  • NIGH SHIFT ALLOWANCE
  • EPF & SOCSO
Manfaat tambahan
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
KemahiranCustomer Service Communication Skills Problem Solving E-hailing platform knowledge Complaint Resolution Active Listening Empathy Time ManagementPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja