Team Leader Finance( Account Payable) - Mandarin
Toll Group
- Bayan Lepas, Pulau Pinang
- Permanent
- Full-time
- Delivering a professional and consistent service to stakeholders in resolving inquiries related to AP Invoicing function and enhance the effectiveness of the team.
- Assist to establish all relevant AP policies, procedures, and control. Consistently meets customer service standards.
- Supports and engages team members to deliver team requirements by working together communicating with oversea customers via telephone and email weekly or monthly.
- Prepare daily KPI report and monitor backlog of team members and to prepare monthly headcount report and involve in onboarding.
- Supervise and develop team through learning & development, coaching, feedback & reviews.
- Ensure all the process in line with Standard Operating Procedure and train new staff of daily operation requirements for 1 month.
- Experienced in Account Payable is MUST however experience in AR would be an advantage.
- Able to communicate in Mandarin to liase with our China Clients
- Good experienced in Shared Services and Freight Forwarding industry would be an advantage.
- Supervise and develop team through learning & development, coaching, feedback & review.
- Good verbal and written communication skills in English