Customer Service Specialist
Gratitude india
- Kuala Lumpur
- RM 72,000 per year
- Permanent
- Full-time
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Customer Service role, ideally within the the Financial Services Industry and IT Services industry.
- Language: JLPT LEVEL 1/2
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- Leadership Role
- Opportunity to make a positive impact
- Attractive Salary & Benefits