You are the Guerlain Ambassador. You are to achieve set sales targets while promoting the brand image and providing the highest standard of service to customers. As a member of the Guerlain team, she/he represents the brand values towards the customers and peers at all times. RESPONSIBILITIES a. Sales and Customer Service To achieve personal sales target, sales per transaction and units per transaction set by the Brand/Retail Manager. To consciously maximize sales by link and cross selling. Maintain and establish good customer relations with a sincere greeting to your Client promptly and politely at all times. "Welcome to Guerlain" Provide accurate skin Consultation to every client. Demonstrate products based on Dare to Be technics and Client's needs. Propose and provide custom-fit Service and Consultation as per Dare to Be guidelines. b. Education Attend every education session for product novelty and retail excellence knowledge to help translate into sales and services. To share the knowledge with fellow team members if they are not able attend. Merchandising / Housekeeping To ensure BCs check and carry out all duties listed on counter checklist before store opening. To ensure counter reflects at all times the current merchandising guidelines Maintain highest hygiene standards at all times by cleaning counters, testers and displays regularly. Ensure availability of testers, printed materials and counter supplies at all times - giving feedback to retail team promptly. c. Personal Grooming To be in institutional uniform in accordance to guidelines. Always portraying the highest standards of Guerlain Image at all times. Only Guerlain's products are allowed to be used during working hours. d. Teamwork To undertake specific and complete tasks as given by the Counter/Retail/Sales Manager. To work closely with Retail Manager and/ or Sales Manager if the counter does not have a Counter Manager. To communicate and support all team members to achieve set objectives REQUIREMENT To be retail oriented & luxury oriented, in line with brand&aposs directive Team Player Out-going, courteous, genuine Self-confident, liking contact with people and at ease to approach customers Well groomed, service driven. Show more Show less