Description and Requirements Responsibilities Collaborate with clients, stakeholders, and business analysts to understand and translate business processes and functional requirements into scalable technical solutions using Dynamics 365 CE and Power Platform. Design, develop, and implement customizations, configurations, and system integrations for D365 Sales, Customer Service, and Project Operations modules, ensuring alignment with business needs and platform capabilities. Develop and maintain custom components including workflows, plugins, and custom activities using C#, .NET, and JavaScript, while adhering to best practices and coding standards. Participate in solution design and technical planning sessions , contributing to architecture decisions, ensuring compliance with Microsoft's recommended practices and organizational security guidelines. Work closely with the project team in Agile delivery , actively contributing to sprint planning, daily stand-ups, code reviews, testing, and retrospectives to ensure quality and on-time delivery. Troubleshoot and resolve technical issues across development and post-implementation phases, including debugging, performance tuning, and functional corrections. Support and maintain D365 CE environments by providing L2-L3 support, performing health checks, deploying patches and enhancements, and ensuring system stability through proactive monitoring and optimization. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience (minimum 3 year+) as a Dynamics 365 Developer with strong hands-on experience in configuring, customizing, and extending D365 Customer Engagement solutions using D365 and Power Platform tools. Strong understanding of D365 architecture, including workflows, plugins, custom entities, and integration capabilities. Experience with Power Platform tools (Power Apps, Power Automate, Power BI) and their integration with Dynamics 365. Relevant Microsoft certifications PL-400, MB-400, MB210, MB230 or equivalent are highly desirable.