Inside Presales Technical Consultant, India Market (Hindi Speaking, No Prior Experience Welcome)
HP
- Kuala Lumpur
- Permanent
- Full-time
- The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
- The ideal candidate should have a genuine passion for technology and a high level of proficiency in Hindi language. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.
- Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
- Respond to and track technical questions from internal or external requestors
- Present the advantages of HP’s Personal Systems products and solutions.
- Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).
- Support sales opportunities with in-depth technical understanding of HP’s offerings.
- Provide support on the status of technical and environmental regulations.
- Deliver trainings to other departments about Personal Systems products and solutions.
- Manage technical escalations and provide proactive technical updates to the sales community.
- Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).
- Ensure a competitive and appropriate level of technical and professional competence.
- Advanced proficiency in spoken and written and English and good knowledge of Hindi to manage India Market.
- Proficiency in another language is advantageous.
- Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
- Interest in computer technologies, hardware, operating systems, software, and networking technologies.
- Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
- Self-motivated with the ability to operate with minimal tactical direction.
- Demonstrated motivation to seek knowledge and continuous learning.
- No prior experience welcome.