Telemarketing Executive

• Working Office Hour: 10am - 6pm
• Working Days: Monday to Friday

• Contacting customers to prompt them to place orders, understand their purchasing decisions
• Contacting customers to upsell them remotely
• Dealing with customer concerns, spoken and unspoken
• Recording customer feedback and information from conversations in our database
• Working with team manager and team members to identify errors in the companies processes which affect customers purchasing decisions
• Working with team and other department members to resolve customer issues e.g. finance, payment reconciliation, deliveries

• You must have an SPM/ Diploma, or Degree holder
• Excellent & Outstanding Communication Skills in English & Bahasa.
• You are open to learning and experimenting with new methods of communication and closing sales remotely.
• You are able to work through lists and complete all assigned tasks within the deadlines given.
• You understand that performing as a team is crucial and you are able to work with teammates to hit performance targets and incentives.
• Prior experience in tele sales, telemarketing, customer service, data entry is a plus but not essential.
• F&B experience is not required at all.
• Comfortable working with computers, Microsoft Excel especially. Expertise is not required.
• Proficiency in English, Mandarin, Bahasa Malay is required. Other dialects are a bonus.

• 𝗘𝗺𝗮𝗶𝗹:
• Telegram:
• Phone Numbers: +601 84067324
• Recruiter: Thiba

J-Recruit