I2C Analyst

• Ensure timely processing and clearing of customer payments, matching them accurately against invoices.
• Post and reconcile customer claims, identifying and documenting the root cause (e.g., pricing, quantity, delivery issues).
• Perform regular and proactive dunning activities for overdue invoices.
• Follow up with customers to ensure prompt resolution and payment of outstanding balances.
• Ensure accuracy, completeness, timeliness, and quality in the issuance and delivery of customer invoices.
• Timely record all customer claims and perform first-level resolution.
• If a claim is justified, process and clear it with a corresponding credit memo.
• If a claim is not justified, coordinate with the Commercial Business Unit (CBU) to gather supporting documentation and follow up with the customer for payment.
• Manage solvency checks and monitor customer credit limits.
• Perform manual order releases in accordance with internal credit policy.
• Handle customer invoice processing and outgoing payments related to TTM.
• Process AP/AR reclassifications as needed for trade settlement (TS).
• Reclassify AR credit balances at month-end.
• Support AR aging report preparation, ensuring accuracy and completeness.
• Maintain proper I2C documentation and filing for audit readiness and compliance.

• Understanding of Invoice-to-Cash (I2C) processes, including systems preferably SAP, workflows, and data management.
• Knowledge of accounts receivable accounting principles and financial reconciliation. Experience in MS Office tools, especially Excel, Word, and PowerPoint.
• University/College degree in Accounting, Finance, or a related field.
• Proficiency in Chinese and English is required; ability to communicate in Thai or Japanese is a plus.
• Good time management and prioritization skills; capable of delivering accurate results under tight deadlines.
• Good team player with a spirit of cooperation and mutual support.
• Fast learner, adaptable, and committed to excellence in task execution.

Michael Page