Customer Service Representative (Airline Industry) - Fresh Grads Are Welcome to Apply

Aegis BPO Malaysia Sdn Bhd

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 2 days ago
MohonKelayakanWho We're Looking For:
  • Candidate must possess at least SPM (Pass).
  • Proficient in **Bahasa Malaysia and English** (both spoken & written).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask in a dynamic airline environment.
  • Customer-focused with a positive attitude and team spirit.
  • Able to work in 24 hours rotation shift.
TanggungjawabWhat You'll Be Doing:
  • Handle inbound customer inquiries with professionalism and efficiency.
  • Provide accurate information and resolve issues via email and calls.
  • Assist passengers with bookings, flight changes, baggage claims, and more.
  • Deliver world-class service with patience, empathy, and enthusiasm to ensure the highest customer satisfaction with the right procedures.
Manfaat
  • Competitive salary package.
  • ️Statutory and attractive benefits
  • Dynamic and multicultural work environment.
  • Continuous training and career growth opportunities.
  • Be part of a globally recognized airline brand.
Manfaat tambahan
  • Training Provided
  • Staff Activities
  • 5 Working Days
  • Allowance Provided
KemahiranExcellent Communication Skills Problem-Solving Skills Customer ServicePeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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