Customer Service - Mandarin

Growthfn

  • George Town, Pulau Pinang
  • RM 57,600 per year
  • Permanent
  • Full-time
  • 13 days ago
GrowthFnThe Role
  • Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,
comments, feedback, and other raising issues related to the company's products.
  • To exceed customers' expectations in terms of customer service and accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • Report on customer feedback and complete call logs and reports.
Ideal Profile
  • Candidate must possess at least a SPM and above
  • Required language(s): Mandarin & English.
  • Minimum 1 year of working experience in the service industry will be an added advantage
for this position.What's on Offer?
  • Opportunity within a company with a solid track record of performance
  • Flexible working options

Growthfn