Customer Service - Mandarin
Growthfn
- George Town, Pulau Pinang
- RM 57,600 per year
- Permanent
- Full-time
- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
- Candidate must possess at least a SPM and above
- Required language(s): Mandarin & English.
- Minimum 1 year of working experience in the service industry will be an added advantage
- Opportunity within a company with a solid track record of performance
- Flexible working options