Smartphone Field Trainer

• Deliver Training excellence.

• Plan training schedules and coordinate participants, internal or external parties (dealers) to attain the training.
• Prepare all training materials and test questions.
• Prepare training venue and ensure all training equipment are in working conditions.
• Prepare training programs that cover knowledge gaps.
• Demonstrate training vision.
• Manage a diverse training environment.
• Coach for service and sales performance.
• Upload training material and training deliverables in RMS system.
• Evaluate training effectiveness through trainees knowledge retention (Test).
• Managing Training Diversity.

• Building a High Performance Team.
• Conducts Sales Technique and product Training.
• Cultivate sales and service performance.
• Conduct all stand-up training and online training in accordance to training manual , requirement and specification.
• Participate and conduct sales rallies event.
• Developing and Engaging Team for Workplace Success.
• Engage in innovation and productivity initiatives

• Lead and motivate team to contribute to productivity improvement and innovation.
• Coach productivity and innovation initiatives.
• Attend to dealers and partners queries related to product knowledge.
• Generate ideas that may potentially contribute to productivity improvements and innovation.
• Manage people

• Motivate Retail Supervisors and promoters.
• Develop team cohesiveness.
• Build team capability.
• Manage customers / Dealers

• Build and maintain strong relationship with dealers and partners.
• Provide training support.

• Technical Skills & Competencies

• Training Facilitation
• Product knowledge and demonstration
• Sales Training
• Service Excellence Training
• IT System usage Training
• People and Relationship building Training
• Visual Merchandising Training
• Training Report and Analysis
• Online training tools
• Presentation skills
• Generic Skills & Competencies (Top 5)

• Communication
• Organizational skill
• Service Orientation
• Teamwork
• Interpersonal Skills

Always Marketing Malaysia Sdn Bhd