AMS Consultant - Model N Admin - Penang/VN
Deloitte
- Pulau Pinang
- Permanent
- Full-time
- Solving business problems by customizing the ModelN Platform
- Building, configuring, and automating technology solutions to deliver business value
- Upgrading and configuring ModelN systems for optimized integration
- Managing ModelN roles, profiles, sharing rules, workflows, and groups
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Evaluating and installing new ModelN releases, as well as providing training and support
- Documenting processes, including error reports and changes to field history tables
- Preparing reports for sales and other departments
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of experience as a ModelN administrator in a similar environment
- Extensive experience in the administration and maintenance of ModelN systems
- Experience in performing ModelN upgrades and ensuring successful integration
- Exceptional ability to create and maintain ModelN databases
- In-depth knowledge of ModelN products and their functionalities
- Proficiency in creating ModelN profiles, allocating roles, and managing access
- Knowledge of importing sales data and generating ModelN reports
- Ability to provide ModelN training and end-user support
- Excellent problem-solving and debugging skills
- Effective communication and teamwork abilities
- Project management and business analysis skills
- ModelN certification(s) (preferred)
- Involvement in ModelN community (preferred)
- Ability to work under pressure and meet deadlines.
- Curious, creative, pro-active and always seeking out new challenges.
- Willing to explore and expand knowledge on an on-going basis
- Willing to work based on Client's business work days and office hours.
- Willing to work on shift and/or on-call basis