
IT Engineer
- Pulau Pinang
- Permanent
- Full-time
- Managed and support IT Operation for AMETEK Malaysia (Plant 1 & 2).
- Windows Client and Server Operating System, Software & Hardware Support.
- Active Directory user account creation & deletion.
- Hands on experience in Windows XP, Windows 7, Windows 10, Windows 11, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, Office 365, SharePoint, Teams, Hyper V Manager, Nakivo Backup & Replication Pro, HP Systems Insight Management, HP Integrated Lights-Out (iLO), Intune & Nexpose.
- Manage/Remote support IT vendor in Singapore & Taiwan
- Data Center/Server room maintenance.
- Performs analytical, technical and administrative work in the planning, design, installation, and on-going administration of non-routine and local area networks to ensure efficient functioning of all systems.
- Remotely resolving application and network problems and mail configurations.
- Interacts with end users to determine software and hardware needs in an effort to provide support in a timely manner.
- Oversees set up of user accounts on company servers and runs necessary system update to ensure that company systems are secure.
- Create purchase requisition and work with purchasing team for all the IT purchases.
- IT software and hardware inventory tracking to ensure compliance with company IT policy.
- Business network integration on domain migration, email migration and infrastructure integration.
- Handling and maintaining IT SOX compliance and IT policy.
- Basic troubleshooting of Microsoft Navision to support business users.
- Managed Outsource IT Support.
- Mobile Management.
- Performs other duties as required and/or assigned which are reasonably within the scope of the duties, responsibilities and classifications.
- Bachelor's degree in Computer Science or a similar field.
- A minimum of two years' experience in a similar role is required.
- Analytical thinking combined with strong problem-solving abilities.
- The ability to work under pressure and to a strict deadline.
- Extensive knowledge of computer hardware systems.
- Familiarity with general OS systems, Enterprise, programming languages, and Office software.
- Knowledge of LAN and wireless networks.
- Ability to project manage.
- Good communication skills.
- Ability to troubleshoot complex hardware issues.
- Capability to identify potential issues in a system configuration.
- Knowledge of database and networking security systems. of responsibilities