Open for Fresher's (Mandarin Speaking- Finance or Accounts Background)
Kuala Lumpur
RM 3,500-4,500 per month
Permanent
Full-time
14 days ago
Customer Support/ Service Center Analyst- Open for Fresher's with Finance or Accounts Background Location : Sunway Velocity- Kuala Lumpur Mandarin : 12 Working hours : Regular + Night shift (4.30pm-1.30am) Salary: RM 3500-RM4500 (Slightly negotiable higher) + Shift Allowances Job Summary Experience and Functional Knowledge : Minimum 1 year of working experience in finance or accounting field. Experience in a finance shared service center environment is preferred Hands-on experience in reviewing and validating tasks in accordance with company policy Review & Compliance Skills : Strong attention to detail and accuracy in reviewing relevant financial documents Able to identify policy violations, duplicate claims, and data inconsistencies Understands internal control requirements and ensures compliance with finance and audit policies Soft Skills & Competencies : Adaptability: Can manage volume fluctuations and adapt to new tools, policies, or workflows Learning Agility:Quick to learn systems and apply standard operating procedures accurately Teamwork: Collaborative, respectful, and supportive team player Attitude: Maintains a positive outlook, even when facing challenges or repetitive tasks Stress Resilience: Able to perform effectively under pressure in a fast-paced, high-volume environment. Language & Culture : Fluent in Fluency in English or Mandarin is required due to system limitations and documentation being written in Mandarin. Fluency in English, both written and spoken Comfortable working with global teams and stakeholders across different time zones