Partner Data Management Team Lead

Pulau Pinang
Permanent
Full-time

1 month ago

Job Description:WHAT YOU DO AT AMD CHANGES EVERYTHINGWe care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.AMD together we advance_THE ROLE:The Partner Data Management Team Lead drives operational excellence in transactional data processes while building and leading a global team. This role ensures data integrity and quality standards across all partner engagements, facilitates cross-functional collaboration between internal teams and external stakeholders, and optimizes data management workflows to support strategic business objectives and customer success initiatives.KEY RESPONSIBILITIES:

Team Coordination: Coordinate the activities of a Data Management Team, ensuring effective communication, task delegation, and timely completion of deliverables. Support team members in day-to-day operations and foster a collaborative team environment
Cross-Functional Collaboration: Collaborate closely with internal stakeholders across departments such as Sales, IT, Operations, and Compliance to align data strategies with business objectives and ensure seamless integration of data processes.
External Customer Engagement: Serve as a key point of contact for external customers regarding data-related inquiries and initiatives. Build strong relationships, understand customer needs, and ensure data solutions meet quality and compliance standards.
PRM Transaction Support: Process partner onboarding, tiering updates, and account changes within the PRM system. Ensure data accuracy and timely updates to partner profiles and entitlements.
POS Data Stewardship: Validate and reconcile POS data submissions from partners. Flag discrepancies, coordinate corrections, and ensure compliance with reporting timelines.
Partner Program Execution: Support the operational execution of partner incentives, deal registrations, and rebate validations. Track submissions and ensure alignment with program rules.
Sales & Partner Support: Respond to transactional inquiries from sales and partner teams related to PRM access, data issues, and program eligibility. Escalate complex issues as needed.
Reporting & Dashboards: Generate and maintain operational reports on partner transactions, PRM usage, and POS data quality. Provide insights to support business reviews and audits.
Process Documentation: Maintain SOPs and process maps for transactional workflows. Identify opportunities for automation and efficiency improvements.

PREFERRED EXPERIENCE:

3–5 years of experience in data operations or team leadership roles, preferably in a global or cross-functional environment.
Experience with PRM and CRM platforms (e.g., Salesforce PRM, Impartner).
Strong Excel and data validation skills; experience with dashboards or reporting tools is a plus.
Proven ability to lead teams and manage multiple priorities in a fast-paced environment.
Excellent communication and organizational skills; ability to work effectively with internal and external stakeholders.

ACADEMIC CREDENTIALS:

Bachelor’s degree in Business, Operations, or related field.

LOCATION:Penang, Malaysia#LI-JK1#LI-HybridBenefits offered are described: .AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

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