Barista
Ticco Success Sdn Bhd
- Puchong, Selangor
- Permanent
- Full-time
- In-depth knowledge of coffee beans, brewing methods, and equipment.
- Strong leadership and team management skills.
- Exceptional customer service and communication skills.
- Ability to multitask and thrive in a fast-paced environment.
- Understanding of inventory management and cost control.
- Barista certification or relevant education is a plus.
- Provide effective leadership to the barista team, fostering a positive and motivated work environment.
- Conduct training sessions to ensure consistency in coffee preparation, customer service, and adherence to company standards.
- Schedule and manage staffing levels to meet operational requirements.
- Uphold and enforce high standards of coffee quality, presentation, and service.
- Regularly assess and refine brewing techniques, ensuring a consistently excellent coffee experience for customers.
- Monitor and manage inventory levels, including coffee beans, equipment, and supplies.
- Interact with customers, addressing their queries and feedback to enhance their overall experience.
- Implement strategies to improve customer satisfaction, loyalty, and retention.
- Train staff in exceptional customer service practices.
- Collaborate with management to develop and implement operational procedures and policies.
- Oversee the maintenance and cleanliness of the coffee bar area, equipment, and storage spaces.
- Monitor and manage the budget for the barista department, including cost control and revenue generation.
- Implement strategies to increase sales and maximize profitability.
- Potential career growth
- High energy environment
- Opportunity for advancement
- Networking opportunities
- Increase earning potential
- Allowance Provided
- Training Provided
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