Executive, Infrastructure
Malayan Flour Mills
- Kuala Lumpur
- Permanent
- Full-time
- Analyse and recommend improvements of the overall operations and efficiencies of IT Infrastructure (Network, Server, Cloud System, Storage, Backup etc) to support current and meet future business requirements.
- Maintain a proactive approach in attending to users' requests, identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the end user needs and system availability.
- Maintain the infrastructure health by performing daily monitoring, patch updates, configuration review and hardware replacement when is needed.
- Liaise with vendors to ensure projects, services and tasks are implemented as per specification and timely manner.
- Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
- Ensure the completion of new equipment setup or configuration changes according to the maintenance schedule or recommended changes.
- Ensure Program and System Integration Testing is conduct effectively, feedback is gathered, and revisions are tested, validated, and documented.
- Assist in every related area of IT Infrastructure whenever required to ensure the continuous smooth running of the MIS department.
- To provide after hours support according to work requirements and job schedule.
- Perform any other tasks or assignments as directed by the management from time to time.
- Bachelor's Degree in Computer Science, Software Engineering or equivalent
- 1 - 4 years of working experience in related field
- 2019 - Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)
- HR Asia Best Companies to Work for in Asia for 6 consecutive years (2018 - 2023)
- HR Asia Most Caring Company Award for 4 consecutive years (2020 - 2023)
- HR Asia Diversity, Equity & Inclusion Award (2023)