Business Development Manager, Business Banking

• Meet the business objectives initiated by the respective country BB business
• Customer focus need-based selling
• Deepen customer relationship and maximize penetration

• Meet the business objectives initiated by the respective country BB business
• Customer focus need-based selling
• Deepen customer relationship and maximize penetration

• Achieve personal sales target
• Segment focus, customer focus needs-based selling
• Operational quality - Errors free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill

• Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
• Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
• To ensure risks and issues identified are resolved in an appropriate and timely manner.

• Self-discipline.
• Enhance strong teamwork within the department.
• To work closely with all sales colleagues to ensure better coordination and teamwork.
• Awareness of the Bank’s rules & regulations with working standards that are expected by the Bank.

• Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
• Discipline in HR and training related matters, Operational Risk Standards
• Zero tolerance of risk and compliance breaches
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Being measured against Governance and Operational Risk review result of the regional team
• Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
• To comply with all applicable money laundering prevention procedures

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Internal – Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.
• External – Clients.

• Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

• Minimum @ SPM

• Account Management
• Addressing Customer Needs
• Anti-money Laundering Policies and Procedures
• Bank Account Features and Services
• Cash Management Services
• Small Business Banking

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered