Merchant Operation Specialist

Razer

Shah Alam, Selangor
Permanent
Full-time

29 days ago

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :As a Merchant Operation Specialist for our payment gateway, you'll play a key role in helping merchants who are using our payment processing services. Your responsibilities will include assisting with onboarding, handling merchant inquiries, and ensuring their experience with our payment gateway is seamless. This position requires good communication skills, basic technical knowledge, and a focus on customer satisfaction.

Assist in developing and implementing streamlined processes for merchant onboarding, including basic application review and KYC procedures.
Guide merchants through the account setup and configuration processes, including user registration, payment gateway integration, and testing procedures.
Assist in building relationships with merchants, understanding their basic business needs, and providing general support.
Assist in generating standard reports and metrics related to merchant operations.

Pre-Requisites :Are you game?

Razer

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