Technical Architect
Gratitude india
- Kuala Lumpur
- RM 60,000 per year
- Permanent
- Full-time
- Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on any of the given technology i.e. Data Centre, Collaboration, Network and Security solution
- Drive solution sales by understanding clients’ technical needs, translating identified needs into solutions
- Pre-sales skill development on technologies of OEM which are identified such as Cisco, Checkpoint, Palo Alto, Fortinet, Dell/EMC, HPE, VMware, F5 DNS and/or LTM.
- Proposal Preparation
- i) RFQ/ RFP Tender Presales support in shared centre environment – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission.
- ii) Communicate with internal or external stakeholders for requirement gathering using phone or collaboration tools
- iii) Listen and lead the discussion with client for discovery of needs and information gathering.
- iv) Documentation of needs/requirement into solutions, validating with client and close off with a proposal also translating client business needs into technical solution.
- v) Craft initial bill of material / configuration for complex solution. Identify the suitable model to be proposed based on capacity & sizing features and client IT environment needs.
- vi) Understand client current infrastructure environment and propose relevant solutions and technical services scope of work that are required for end to end implementation.
- vii) Ability to facilitate and lead complex solutioning. Work with client, Principals & vendors for support and internal team and responsible for end to end integration and design.
- viii) Estimate man days effort and craft project implementation work breakdown structure, PM man-days sizing and timelines.
- ix) Drawing of network diagram in Visio and prepare Power point presentation, in a structured manner translating business requirements into technical design.
- Adherence to Pre-sales process and collaboration tools to communicate and deliver results.
- Able to perform self-research on new products within the supported OEMs in response to every changing landscape of solution offering.
- Languages: English + Mandarin
- Bachelor’s degree in Computer science or Computer Engineering
- Have passion in new technologies and self-motivated learning.
- Excellent skills in Microsoft excel to consolidate complex bill of materials, design synchronization and P&L Management.
- Working experience on RFQ/RFP tender proposal & Excellent skill in End2end Solution design and heterogeneous system integration.
- Minimum any one of the said deep skills in the following technology towers (Networking, Data Centre, Security or Collaboration), will relevant Professional Certification such as:
- A Cisco Certified Network Associate (CCNA) is required.
- Cisco Certified Network Professional (CCNP) is good to have.
- Nice to have on any of the below certifications
- Languages: English + Mandarin
- Reporting To Technical Architect Manager
- Shift : 9 am - 6 PM
- Work within a company with a solid track record of success
- Flexible working options
- Attractive salary & benefits