Collections Executive

Tapah, Perak Klang, Selangor
RM 4,500 per month
Permanent
Full-time

15 days ago

MohonKelayakanJob Requirements:

Preferably with a minimum Diploma
Good communication skills in Bahasa Malaysia and English
Strong negotiation and persuasion skills
Basic computer literacy
Able to work under pressure and manage stress effectively
Able to work independently with minimum supervision yet capable and comfortable to work in team environment
Prior experience and basic knowledge in collections or customer service is an added advantage

TanggungjawabPosition: Junior Executive (Debt Collections)Working Days: Monday to Friday, 9:30 AM -6:30 PM (1-Hour Lunch Break)Saturday Allowance: RM250 (subject to minimum 2 Saturdays per month)Salary: Up to RM 4,500 (based on experience)Job Descriptions:

Making outbound calls to customers with overdue car loan payments
Following up diligently to ensure timely payments
Negotiating payment arrangements and advising customers on repayment plans
Updating records accurately in the system after each call
Handling customer inquiries and maintaining a professional approach at all times
Liaising with team leaders on high-risk or difficult cases
Working with the collection team to meet daily and monthly collection targets

ManfaatIncentive Range: RM1,000- RM3,000 (Based on performance)Manfaat tambahan

Annual Leave
Performance Bonus
EPF / SOCSO / PCB
Medical and Hospitalisation Leave

KemahiranCollections Customer Service Communication SkillsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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