General Manager Digital Mall (Relocation)

Michael Page

  • Kota Kinabalu, Sabah
  • RM 192,000-204,000 per year
  • Permanent
  • Full-time
  • 10 days ago
  • Apply easily
  • Oversee the end-to-end operations, performance, and strategic direction of the mall.
  • Requires a strong leader with proven experience in retail management, commercial growth, and customer engagement.
  • Lead overall operations of the mall, including retail, marketing, facilities, and tenant management.
  • Develop and execute business strategies to drive footfall, sales, and profitability.
  • Build and maintain strong relationships with tenants, stakeholders, and partners.
  • Oversee marketing and promotional activities to enhance customer experience and brand positioning.
  • Ensure compliance with regulatory, safety, and operational standards.
  • Lead, mentor, and manage cross-functional teams to achieve business goals.
Opportunity to lead the full operations and growth strategy of a mallChance to drive digital transformation and customer experience innovation
  • Minimum 10-15 years of experience in retail or mall management, with at least 5 years in a senior leadership role.
  • Proven track record in retail, shopping mall, or large-scale commercial property management.
  • Strong leadership and people management skills with ability to inspire teams.
  • Strategic thinker with strong business acumen and execution capability.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Customer-centric mindset with focus on innovation and digital integration.
The client is a well-established retail group with a strong market presence, managing high-traffic malls and diverse tenant portfolios. With decades of experience and a reputation for growth, they are now focused on driving digital transformation to enhance customer experience and retail excellence.
  • Leadership role in a prominent retail hub with significant influence on market growth.
  • Competitive remuneration package with performance incentives.
  • Opportunity to drive digital transformation within a traditional retail space.
  • Career progression within a leading retail property group.

Michael Page

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