About the Role We are seeking a highly motivated and experienced Operations Engineer to play a key role in the success of our operations and client relationships. This role combines strategic planning, operational oversight, and technical delivery. The Operations Engineer will be accountable for managing day-to-day slickline operations, building strong client relationships, and driving the growth and profitability of client accounts. This position will be based in Kuala Lumpur. Key Responsibilities Oversee daily slickline operations at offshore client sites Monitor job execution and operational needs, including equipment and technical support Coordinate equipment usage, turnaround, and liaise with the Maintenance Team on replacement requirements Prepare and submit daily, weekly, and monthly operational and sales reports Maintain accurate job programs, pipeline trackers, and revenue reports Monitor job planning vs actual performance Conduct regular client visits and service quality reviews Provide updates on project status, specific client requests, and potential sales leads Host technical meetings, lunch-and-learns, and presentations with clients Offer technical recommendations, best practices, and lessons learned from previous operations Address client issues proactively and ensure proper resolution and closure Follow up on SQM (Service Quality Management) and failure investigations Promote company services and capabilities across business divisions Identify and develop new business opportunities Support marketing strategy and represent the company's value proposition to clients Provide technical and commercial input for Slickline tenders Assist in preparing responses and clarifications for integrated tendering packages Communicate regularly with Operations Manager (OM), Field Service Manager (FSM), and Heads of Department (HOD) Highlight and resolve any operational or client-raised issues Ensure adequate asset allocation for WMO/EMO operations Qualifications Bachelor's degree in Engineering or a related field. Proven experience in operational engineering, preferably in the oil & gas or energy sector. Minimum 5 years and above experience with slickline or well intervention operations is an added advantage. Strong commercial acumen and a solid understanding of account management and customer-focused service. Excellent communication and stakeholder engagement skills. Ability to work independently in fast-paced, field-based environments. Knowledge of industry technologies and readiness to adopt and implement innovative solutions. Show more Show less