Job Description: The Same-Day Delivery (SDD) initiative is part of the Special Projects team, focused on accelerating delivery speed and enhancing customer experience to create a strong competitive advantage in the market. Responsibilities: Define, execute, and optimize the SDD network in collaboration with Strategy & Operations teams across all delivery miles, Product, BI, and Shopee BD teams. Build and scale new operational workstreams, continuously improving performance. Develop and implement customer-centric strategies from first principles. Design and run operational experiments to test strategies and generate actionable insights. Analyze operational and financial impacts of decisions and adjust plans based on data. Solve problems innovatively, challenging conventional methods. Engage hands-on with operations to gain deep insights and inform strategic decisions. Requirements: 0-1 year of experience (either full-time or internship) Fresh grads are also welcome! Bachelor's or Master's Degree in Business Administration or any relevant field Ability to work successfully in a dynamic environment Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization Proficient in Microsoft Excel, SQL, and dashboard visualization Excellent communication in both verbal and written English