Data Center Technician

• Diploma in a relevant technical field (e.g., Electrical Engineering, Computer Engineering, Information Technology).
• Minimum of 2 years of hands-on experience working as a Data Center Technician or in a similar role.
• Proficiency in performing preventive maintenance tasks on data center equipment, including servers, network devices, and power systems.
• Solid understanding of networking concepts and protocols, with the ability to troubleshoot basic network connectivity issues.
• Experience with installing, configuring, and troubleshooting various operating systems (e.g., Windows Server, Linux).
• Ability to use monitoring tools and systems to identify and resolve potential issues before they impact data center operations.
• Hands-on experience with equipment installation, including racking and stacking servers, installing network devices, and connecting power and data cables.
• Proficient in structured cabling practices, including cable management, labeling, and termination.
• Thorough understanding of data center power systems, including UPS, generators, and power distribution units (PDUs).
• Knowledge of data center cooling systems, including CRAC units, chillers, and cooling towers.
• Excellent communication skills in both Bahasa Malaysia and English, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced, demanding environment.
• Willingness to work on-site in Kuala Lumpur and to be available for after-hours support as needed.

• Perform routine maintenance and troubleshooting on data center infrastructure, including servers, network devices, power systems (UPS, generators), and cooling systems (CRAC units, chillers).
• Install, configure, and maintain operating systems (Windows Server, Linux) and related software on servers and other data center equipment.
• Monitor data center environmental conditions (temperature, humidity) and system performance using monitoring tools; respond to alerts and escalate issues as necessary.
• Install, terminate, and test copper and fiber optic cabling for network and server connections, ensuring proper cable management and labeling.
• Manage and maintain data center inventory, including tracking equipment locations, serial numbers, and warranty information.
• Respond to and resolve hardware and software issues, providing technical support to internal teams and external customers.
• Assist with data center capacity planning and expansion projects, including equipment procurement, installation, and decommissioning.
• Adhere to data center security policies and procedures, including access control, visitor management, and data protection protocols.
• Perform regular inspections of data center infrastructure to identify potential problems and ensure compliance with safety standards.
• Collaborate with other IT teams to implement and maintain network infrastructure, including routers, switches, and firewalls.

• Annual Leave
• EPF
• Medical Leave
• SOCSO

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