Associate Director, RM - GS, CCIB

• Drive the revenue growth through deepening the wallet share of the existing portfolio and onboarding new-to-bank clients.
• Building strong customer relationships and delivering customer-centric solutions.
• Manage the portfolio to deliver the high-quality service to satisfy the clients’ banking requirements.
• Ensure timely communication with the relevant business partners to allow business development and quality of services to the clients and prospects.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate escalation to Regional and Country Banking Heads and Group / governance committees, as appropriate.

• Identify new opportunities and convert in line with Bank’s appetite.
• Ensure quality of the sales pitch and lead discussion with clients. Also review the term sheets before delivering to clients.
• Work with CA to obtain all pre-deal clearances.
• Effective use of CRMx platform (client management platform) for managing a healthy pipeline and also a record of client calls and discussions.
• Oversee CM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.
• Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.
• Work closely with CA, product partners, Global Account Manager (GAM) / Regional Account Manager (RAM) to analyze

• wallet size
• determine appropriateness of the product
• work out a comprehensive account plan
• Successfully negotiate and close out pricing and other deal dynamics with client.

• Oversee the quality and turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.
• Oversee the CM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.
• Liaising with Legal / external counsel / CRC in preparation and execution of non-standard complex transactions along with product partners.
• Work with CDD team to ensure proper completion of eCDDs.
• Along with the product partner, push for line utilization of complex and structured transactions. Oversee the CM in ensuring high utilization of regular working capital facilities.
• Review Failed Trade status, EAR, ASTAR CCRT, etc with the CA to ensure discipline and quality in portfolio.
• Review the excess / past due situation with CM to ensure they are regularized and also facilitate approvals wherever required.
• Review and monitor the client profitability to ensure there are no revenue leakages.

• Take the initiative regarding regulatory, reputational and ethical matters, by providing proactive advice to clients as identified.
• Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate escalation to Regional and Country Banking Heads and Group / governance committees, as appropriate.
• Complete all the mandatory and developmental training including Corporate Credit Risk Management Certification Corporate Credit Risk Management Certification (CCRMC).

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

• Credit, Financial Markets, Transaction Banking, Client Management, Credit Analyst, Global Account Manager, Regional Account Manager, Clients

• Minimum Bachelor’s degree.
• Minimum 5 years experiences in relationship management and business development for Corporate Clients in Malaysia Market.
• Strong communication skills and problem-solving skills.
• Track record of delivering the revenue growth.

• Relationship building skill
• Credit analysis skill
• Problem solving skill
• Product knowledges, i.e., Cash Management, Financial Market, Lending

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered