Manager, Data Engineering
AIA
- Kuala Lumpur
- Permanent
- Full-time
- Responsible for Data pipeline management which includes developing, maintaining, testing and optimizing the data pipelines.
- Provide second-level technical support for Azure cloud services, including infrastructure, security, and applications.
- Diagnose and resolve complex issues related to Azure deployments, including performance optimization, scalability, and reliability.
- Collaborate with L3 support team to triage and raise issues as needed, ensuring timely resolution and customer satisfaction.
- Document support cases, troubleshooting steps, and resolutions in our ticketing system, and provide regular updates to customers and internal
- Able to work with cloud tools and infrastructure.
- Manage, maintain and enhance the performance of the existing database programs
- Building, testing, and maintaining database pipeline architectures.
- Work closely with the business users to investigate and quickly understand the root of the problem reported by them.
- Supervising computer system issues through to resolution, within agreed time
- Conducting complex data analysis and reporting on results.
- Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
- Disaster recovery drill.
- Document/process updates.
- Create custom scripts to automate support processes where applicable
- Education – Graduation in Computer science or any related IT field
- Experience – Minimum of 5 years of working experience in IT domain, especially on the skills required for this position
- Advanced SQL skills and relational database management
- Object-oriented programming languages, like Python, Java, and Scala.
- Certifications/licenses – Azure certification could be an advantage
- Excellent problem-solving, communication, and interpersonal skills.
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