Monitoring & Reporting (Service Automation Engineer) - Tech Obs (GIPS)

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 8 days ago
#LI-GM SN1032 2025 Tech Obsolescence (GIPS) Job Title: Monitoring & Reporting - Service Automation Engineer (CMDB/Control M) Domain: Tech Obsolescence (GIPS) Experience Level: L2 (3-5 Years) Location: Kuala Lumpur Job Summary: We are seeking a motivated Junior Developer/Engineer to support our Tech Obsolescence (GIPS) program within the Monitoring & Reporting sub-domain. The ideal candidate will have hands-on experience with Control-M automation and CMDB configuration, coupled with solid scripting skills in Python and Shell. This role plays a vital part in automating legacy infrastructure processes, ensuring configuration accuracy, and supporting data-driven decision-making through robust reporting mechanisms. You will work closely with senior engineers and cross-functional teams to help drive modernization and automation efforts. Key Responsibilities: Develop, implement, and manage job automation workflows using Control-M. Maintain and update the CMDB to ensure accurate and up-to-date infrastructure configuration data. Design and automate scripts using Python and Shell for data extraction, reporting, and job execution. Monitor system performance to identify aging or obsolete components in the tech landscape. Collaborate with IT teams to integrate CMDB data with reporting dashboards and monitoring tools. Support root cause analysis and issue resolution related to Control-M job failures and CMDB anomalies. Document automation processes and technical configurations clearly for audit and knowledge sharing. Assist in continuous improvement initiatives related to legacy system modernization and process automation. Skills & Qualifications: Technical Skills (Mandatory): 3-5 years of experience in IT automation or infrastructure support. Hands-on experience with Control-M job automation tool. Strong knowledge and experience in CMDB (Configuration Management Database) operations and integration. Proficiency in Python and Shell scripting for task and process automation. Working knowledge of relational databases: Oracle, MSSQL, and MySQL. Solid experience in Unix/Linux environments. Skills & Qualifications: Technical Skills (Mandatory): 3-5 years of experience in IT automation or infrastructure support. Hands-on experience with Control-M job automation tool. Strong knowledge and experience in CMDB (Configuration Management Database) operations and integration. Proficiency in Python and Shell scripting for task and process automation. Working knowledge of relational databases: Oracle, MSSQL, and MySQL. Solid experience in Unix/Linux environments. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .Join Accenture to work at the heart of change. Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

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