The Network Engineer will support the Network services function within wider End User and Network team. The primary goal of the role is twofold; firstly, to provide technical support to the Johnson Matthey Global Network Infrastructure. This includes providing 3rd Line support for LAN, WAN, Wireless, Data Centre networks, firewalls, network access control systems and network security systems. Secondly is to provide technical subject matter expert to projects and work closely with architecture to ultimately implement solutions as appropriate. Johnson Matthey, an FTSE 250 organisation, is a global leader in sustainable technologies, specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us a competitive advantage and will ensure our success for years to come. You can be part of that success story. Vacancy: Network Engineer Location: Kuala Lumpur, Malaysia Job Family: IT The Network Engineer will support the Network services function within wider End User and Network team. The primary goal of the role is twofold; firstly, to provide technical support to the Johnson Matthey Global Network Infrastructure. This includes providing 3rd Line support for LAN, WAN, Wireless, Data Centre networks, firewalls, network access control systems and network security systems. Secondly is to provide technical subject matter expert to projects and work closely with architecture to ultimately implement solutions as appropriate. Johnson Matthey, an FTSE 250 organisation, is a global leader in sustainable technologies, specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us a competitive advantage and will ensure our success for years to come. You can be part of that success story. Your accountabilities: Support and maintain the network (LAN, WLAN, WAN and data centre networks) including upgrading hardware, installing software, monitoring performance and supporting and maintaining network security systems including firewalls, network access control and network security systems. Monitor and troubleshoot network health, ensuring traffic volumes are within network capacity. As a network SME, collaborate with architecture teams on the design of network services for offices around the world. Participate in 3rd line incident troubleshooting and service request fulfilment within SLAs and work with 3rd party vendors to escalate and manage incidents. Ensure documentation is maintained, kept up to date and knowledge shared with colleagues. Ability to work flexible working hours to support a global, multi-time zone customer base, participate in major incidents and be part of the on-call rota. Requirements for the role: Experience of supporting, maintaining and troubleshooting complex LANs, WLANs and firewalls for global organisations. Experience of implementing, troubleshooting and maintaining Cisco Application Centric Infrastructure (ACI) and Multi-site Orchestrator (MSO). Experience configuring and administering Cisco Identity Service Engine (ISE), Cisco StealthWatch and Algosec. Good understanding of configuring, administering and supporting load balancers, virtual IP, BIG-IP, traffic management and optimisation as well as cloud network infrastructure (Azure and AWS). Cisco CCNA & CCNP Routing & Switching qualifications. Experience with SolarWinds Network Performance Monitor. How you will be rewarded: We offer a competitive compensation and benefits package including bonus, excellent pension contributions and generous annual leave. At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM . Johnson Matthey is open for discussion on part time, job share and flexible working patterns Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised For any queries or should you require any reasonable adjustments to support your application please contact [HIDDEN TEXT]. How to apply: If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you. If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com) All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place. We appreciate the time and effort taken in completing an application. By applying for this role and creating an account you are agreeing to Johnson Matthey Privacy Notice Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
