T&T Senior Consultant - Operations, Industry & Domain Solutions (Technical Specialist, FSI) - MY

Deloitte

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 2 months ago
Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you'll doDeloitte's Financial Services industry group strives to support clients in addressing the challenges that impact today's industry. Our member firm's global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation.You will work across all key segments within banking (retail, SME, wholesale, and wealth) and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:
  • Front office / sales and service transformation
  • Omni-channel customer journey and experience design
  • Operating model transformation
  • Digital enablement and platform implementation
You will support Deloitte and client's business growth by contributing to the technical delivery of lending projects, focusing on the design, development, integration, and deployment of loan origination and loan servicing systems. This role requires strong technical skills, a collaborative approach, and the ability to learn new platforms and technologies as required.Key Responsibilities
  • Implement and integrate lending systems, ensuring solutions meet project requirements and quality standards.
  • Support system configuration, customization, and development activities.
  • Troubleshoot technical issues, perform root cause analysis, and implement solutions to resolve problems efficiently.
  • Participate in system testing, quality assurance, and validation to ensure successful deployment and user acceptance.
  • Prepare and maintain technical documentation, including configuration guides, deployment instructions, and support materials.
  • Collaborate with business analysts, project managers, and other stakeholders to clarify requirements and resolve technical challenges.
  • Provide ongoing technical support and maintenance for implemented lending systems, addressing user queries and system incidents.
  • Stay updated on relevant technologies and industry trends; be open to training in specific platforms such as FIS as part of professional development.
Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:
  • Develop diverse, high-performing people and teams through new and meaningful development opportunities
  • Collaborate effectively to build productive relationships and networks
  • Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders
  • Align your team to key objectives as well as set clear priorities and direction
  • Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes
  • Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed
  • Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief
  • Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte
  • Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices
RequirementsIf you are someone with:
  • Tertiary qualification in a business, actuarial, finance or technology discipline
  • Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution
  • Minimum 6-8 years of working experience in the Consulting Industry and/or Financial Services Industry - Banking Institutions
  • Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions
  • Experience in software development, system integration, or application support for lending systems within banking or financial services.
  • Proficiency in relevant programming languages, frameworks, and integration approaches used in lending or financial platforms (e.g., Java).
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
  • Effective communication skills for working with technical and non-technical team members.
  • Ability to work collaboratively in a team and adapt to changing project needs.
  • Experience supporting or implementing loan origination or loan servicing systems.
  • Knowledge of general ledger (GL) integration and financial reconciliation as they relate to lending systems.
  • Familiarity with digital transformation, automation, and industry-specific lending platforms (e.g., FIS, Finastra).
  • Exposure to payment processing, AI, and risk management as they specifically relate to lending operations.
  • Familiarity with requirements management tools (e.g., Jira, Confluence).
  • Experience with system testing, quality assurance, and technical documentation.
  • Prior FIS experience is a plus.
Due to volume of applications, we regret that only shortlisted candidates will be notified.Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-CWRequisition ID: 109147In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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