Associate Analyst, Client Technologies (night shift)

Kuala Lumpur
Permanent
Full-time

1 month ago

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.Learn about the which makes everything possible.The IT Analyst is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization. They play a crucial role in maintaining high levels of user satisfaction by serving as the first point of contact for end-users, addressing concerns, resolving issues, and delivering timely and effective solutions.This position reports to the Sr. Manager, Client Technologies and is part of the Client Technologies Team located in KL, Malaysia and will be an on-site role, and operates on night shift.In this role, you will have the opportunity to:

Service Desk incident and request management
End User computing systems and tools provisioning
IT systems and facility maintenance
Participate in IT related projects

The essential requirements of the job include:

Applicable degree program or IT industry certification
Tier-1 & 2 Service Desk support and PC support experience
PC and software troubleshooting and technical skills, including experience in Microsoft computing environment
Provide remote and hands-on user support for desktops, laptops

It would be a plus to have:

Passion for problem-solving and customer service
Team-oriented mindset with an openness to constructive feedback
Eagerness to learn new technologies and systems
Root cause analysis

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit .At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Danaher

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