
Associate Director, Funds NAV Calculation (Permanent) M/F
- Putrajaya
- Permanent
- Full-time
- Be accountable for ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; act as the point of contact for escalated client issues and ensure they are resolved; participate in weekly/monthly oversight calls.
- Deliver on operational effectiveness by managing the performance of the team against goals and providing continuous improvement ideas.
- Manage risks by proactively identifying potential issues and mitigating them; ensure satisfactory audit results and train team continuously on accurate operational procedures.
- Build a high performance team by hiring, training and developing them to deliver on overall operational goals; provide ongoing feedback and conduct formal performance reviews on a semi-annual basis; ensure Business Recovery Planning is conducted and tested on a regular basis.
- Provide strong leadership through promotion of RBC values, communicating high quality standards and developing yourself against the RBC leadership model.
- Management of resources to ensure that all daily task are completed to ensure high quality (timeliness & accuracy) of all NAV production deliverables are met within the deadlines and Service Level Agreements (SLA).
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in financial services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
- Post-secondary education with an accounting/finance concentration or equivalent.
- Post-secondary education with an accounting/finance concentration or equivalent experience.
- Minimum 10 years in relevant financial service expertise with at least 5 years in a management role.
- Operational Management experience with prior exposure to Operational Risk and the corresponding risk monitoring tools.
- Exceptional people management and development credentials with excellent communication and interpersonal skills with proficiency in written and spoken English.
- A sense of urgency to achieve excellent result.
- Flexible, ability to cope with stress and pressure.
- Good organizational awareness.
- Good knowledge about Fund/Trust Industry and Financial Markets in general and familiarity with illiquid asset classes such as real estate, private held equity and private debt in an administrative or accounting environment.