Manage overall technical aspects of HR system administration including configuration, maintenance and troubleshooting of HR systems Provide day-to-day technical support for HR system users, resolving issues and escalating as needed Work closely with HR teams to understand business needs and recommend system solutions Attend to the implementation of system enhancements and automation to improve HR processes, including change requests and problem logs Assist in testing system upgrades, patches and new functionality before deployment Ensure smooth integration of HR modules with non-HR systems