Mandarin Customer Service Executive (Cable Services)

JobScoper

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 15 days ago
MohonKelayakan
  • Welcome SPM; Fresh graduates are encouraged to apply.
  • Can speak and read in Mandarin & English.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Willing work in Rotational Shift (No midnight shift).
Tanggungjawab
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
Manfaat
  • Training Provided
  • Allowance Provided
  • Annual leave and Sick leave
  • EPF and SOCSO
  • Near to Lrt Ara Damansara Station
KemahiranMandarin Language Proficiency Customer Service Communication Skills Problem-Solving Active Listening Conflict ResolutionPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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