Operations Manager (Dispute Team)
OKX
- Kuala Lumpur
- Permanent
- Full-time
75 members) and diverse teams.Strong communication and analytical skills.Tech Savvy with a strong desire to adopt technologies to drive transformation / change management.Proven experience and knowledge in effective hiring, training, coaching, and people management practicesNice to HaveFamiliarity with the ISO standards relevant to our industry, leading or significantly contributing to developing and implementing the necessary policies and procedures.Working knowledge of CRM tools, such as Zendesk.Familiarity with cryptocurrency and/or finance-technology industry.Experience working with teams across global offices and time zones.Knowledge of fraud detection concepts.Why Join Us?
- Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Annual Increment).
- Meal Allowance up to RM 500/month
- Monthly Team Building
- RM 2500 Benefits per annum (Training & Wellness)
- Yearly Bonus
- Convenient workplace (5 minutes walk from MRT TRX).
- Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
- Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.