Responsibilities Responsible on implement, configuration of integrations between WMS and TMS, and between customer's and DHL system. Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team. Responsible for data extractions for Power BI usage. Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform. Responsible for creating and maintaining technical documentations throughout the project lifecycle Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions Ensure service requests and incidents are resolved within SLAs Perform study and implementation of new IT solutions to the business in a timely and quality manner Provide guidance on other team member on newly implemented solution. Constantly look for and recommend process / system improvement to business Manage projects as assigned from time to time Participate in the testing, training, implementation and post-implementation support for the projects. Investigate and resolve technical issues encounter by users Work with IT vendors for application maintenance and technical services Requirements Bachelor's degree in Computer Studies, Information Technology or equivalent 3-5 years of experience in Integrations and digitalization project. Fluent in English (verbal and written) Show more Show less