Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).To learn more please visit http://www.convatecgroup.comAs the SFE Sales Systems Lead, you will help drive the success of Global Emerging Markets (GEM) Sales team by enabling relevant global sales systems & delivering insightful reports for their business needs & processes.You will act as a strategic partner to stakeholders, understanding their business needs into technical requirements & executing them. You will be responsible for launching, embedding & building sustainability in competency & capability of all sales systems & tools used by the sales teams. Key focus is to ensure all sales tools are rolled out effectively & drive full adoption.Key Responsibilities:1. Identify, drive & manage cross-functional sales systems projects to support Sales teamBe able to independently execute as well as lead the execution of projects by working closely with cross functional teamsProject manage solutions end to endHelp translate business requirements into a technical specification2. Collaborate & drive the optimization & adoption of Microsoft Dynamics (MSD) CRM for Sales usersBe the CRM champion for the CRM system & ensure all sales teams are trained on CRM & continuous enhancementsProvide business insight by producing CRM reports such as adoption rates, pipeline values, customer calls vs targets, etc. Coach sales leader on how to generate insights from CRM usageManage & prioritize CRM related requests & projects by collaborating with global teamProvide ongoing support & management of Microsoft Dynamics Sales CRM & connected systemsFunction as go-to person for sales CRM related requests; Coordinate system updates, modify fields & workflows etc as neededSupport day-to-day management of CRM configuration – customizing core architecture as well as profiles & user permissionsPartner with sales trainers to help drive training on CRM processes3. Drive data quality, insightful Power BI sales reports & IMS data projects across the organizationOwn the integrity of data at all stages in Microsoft Dynamics & connected systemsManage IMS data, optimizing for data integrity & accuracyDeliver a standard insightful Power BI sales reports for sales team to better manage their territoriesWork with internal teams to establish processes which improve data integrity of all objects; define best practices to help build increased seller productivity & MSD hygieneSkills & experienceMin 3 years experience working in a matrixed organization covering SEA/APAC regionProven ability in developing customer communications that deliver business resultsStrong project management skills, capable of leading cross-functional teamsAbility to build strong relationships with senior stakeholdersExperience in upskilling and educating marketers on brand implementationDeep understanding of brand strategy with a customer-first mindsetAdaptable and resilient – comfortable navigating change and ambiguityExcellent communicator with the ability to turn complex ideas into clear, compelling messagesQualifications & educationBachelor’s degree in relevant fields, affinity towards data insights and analytics is desirableAt Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.#LI-SA1#LI-HybridBeware of scams online or from individuals claiming to represent ConvatecA formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .Equal opportunitiesConvatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.Notice to Agency and Search Firm RepresentativesConvatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.Already a Convatec employee?If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
