
Learning and Development Coordinator
- Malaysia
- RM 60,000-84,000 per year
- Permanent
- Full-time
- Coordinate tasks for learning events, including handling purchase orders related to these activities.
- Schedule training sessions and manage resources required for training delivery when applicable.
- Allocate trainers' resources, resolve schedule conflicts and manage attendance, or re-scheduling.
- Mange purchase orders Learning Management System (LMS) and Learning Experience Platform (LXP) Administration
- Manage and maintain both LMS and LXP.
- Monitor LMS/LXP usage, track training completion, and generate reports on training metrics.
- Provide technical support through ticketing system - or relevant trouble shooting channel and training to employees on LMS/LXP.Talent Support
- Administrate the different tools and platforms used by the Talent Teams for your scope.
- Support employees requests through ticketing system - or relevant trouble shooting channel.
- Support the Talent teams with data and reporting.Evaluation and Feedback
- Administer post-training evaluations and surveys to gather feedback from participants.
- Analyze training effectiveness and performance metrics to identify areas for improvement.
- Make recommendations for enhancements to training programs based on feedback and evaluation results.Compliance and Documentation:
- Ensure compliance with regulatory requirements and internal policies related to training and development.
- Maintain accurate records of training activities, attendance, and completion certificates.
- Assist in preparing reports and documentation for audits or compliance reviews.
- First experience in coordinating programs within a corporate or organizational setting.
- Familiarity with learning management platforms (LMS and LXP).
- Ability to manage multiple priorities and deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Attention to detail and a commitment to delivering high-quality learning experiences.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
- Fluency in English is required, and proficiency in any additional language will be highly appreciated.
- An opportunity to work with a multinational company
- Comprehensive SSC package with additional benefits.
- Opportunities for professional growth within the business services industry.
- Supportive and collaborative work environment in KL.