Job Responsibility Provide IT support (Maintenance, solution providing, problem solving) Networking Setup (Pulling LAN cables & set up of routers) Printer Setup & Maintenance Laptop & Computer Setup & Maintenance Asset Management Implement a comprehensive system to track device loans and manage maintenance schedules efficiently. Ensure the cleanliness and organization of designated spaces at all times Digitalization Systematically document procedures and workflows for repetitive tasks to streamline operations and learning. Digitalization of educational programs to enhance accessibility and efficiency in learning delivery. Instructor To conduct classes and workshops for students and staff on various IT topics. To assist with class material preparation and digitalization of topics. Expectations For IT Innovation Assistant Integrity - To ensure information provided is kept confidential (staff & student info) Attitude of Service - Be able to carry out requests and be proper about interacting with users Support various departmental operations and assignments as directed by the Lead or Head of Department to ensure efficient departmental functioning. Attend organization-wide events and professional development trainings to stay abreast of emerging trends and technologies in the field. Job Requirements Minimum educational qualification in Diploma (ICT related field) or Demonstrated experience in designing educational programs, preferably in an academic or organizational setting. Strong problem-solving skills Previous experience in IT repair and maintenance will be considered a significant advantage. Background in creative design, particularly in user experience design, would be an asset. Must be an independent learner with the ability to thrive in a collaborative team environment. Good command of both spoken and written English & Bahasa Malaysia. Good sense of urgency and an able to work under pressure within tight deadlines. Meticulous and detail-oriented person. Job Benifits Contribution to direct, on-the-ground impact Welcoming and warm working community EPF, SOCSO & EIS Group Insurance Outpatient Coverage (Non-Panel Clinic) Annual Leave, Sick Leave, Other Leaves Staff on-the-job Training * Staff Discounts at all our Transformational Enterprises Education Support (*with specific eligibility criteria) Annual Staff Retreat