Be the CEO’s Force Multiplier in Strategy, Focus, and ExecutionAt BJAK, we’re building Southeast Asia’s leading digital financial platform - and we’re doing it fast. As our CEO leads the company through rapid growth, complex decisions, and regional scale-up, we’re looking for a Special Officer to the CEO - someone who will serve as a trusted extension of the CEO’s mind and hands.This is a high-trust, high-intensity role for someone who thrives under pressure, moves fast without sacrificing detail, and takes personal responsibility for making sure nothing slips. You’ll be the person who keeps the CEO informed, prepared, and protected - across strategic, operational, and personal fronts.This is not a clock-in, clock-out position. You’ll be expected to step up when the business demands it, work closely with senior leadership, and care deeply about the success of the company - because you take pride in enabling those at the helm to perform at their highest level.Why This Role MattersMaximise the CEO’s effectiveness by enabling clarity, focus, and follow-throughServe as a central point of coordination across high-impact tasks and decisionsOwn critical follow-ups, cross-functional communications, and time-sensitive executionHelp protect and prioritize the CEO’s time, energy, and strategic headspaceEnsure the CEO is always prepared, informed, and supported to lead at full capacityWhat You’ll DoServe as a key support and thought partner to the CEO on daily operations and strategic prioritiesTrack, manage, and drive follow-ups on decisions, communications, and action itemsPrepare polished materials - presentations, briefs, documents, and communicationsAttend internal and external meetings with or on behalf of the CEO; ensure outcomes are captured and followed throughManage a highly dynamic schedule, ensuring the CEO’s time aligns with top prioritiesCoordinate with internal teams, leadership, and external stakeholders on time-sensitive mattersOwn both business and personal tasks that support the CEO’s productivity and well-beingAnticipate needs before they arise, and proactively solve problems without needing to be askedYou’ll Thrive Here If You...Operate with urgency, precision, and composure in high-pressure situationsAre obsessively reliable - when you take ownership, it gets done, no matter whatCommunicate clearly, concisely, and professionally at all levelsAre comfortable with irregular hours and being available when the CEO needs supportAre extremely organized, detail-oriented, and allergic to dropped ballsWork with absolute discretion, maturity, and trustworthinessThrive in high-speed environments where priorities evolve dailyTake pride in contributing behind the scenes to big results - no ego, all-in mentalityWhat You Bring3–5 years of experience supporting senior leaders in high-growth companies, consulting, or executive operationsStrong writing and documentation skills; polished communication styleExperience coordinating across multiple teams, stakeholders, and deadlinesHigh level of discretion and emotional intelligenceAbility to multitask under pressure and manage competing prioritiesFluency with productivity tools (Google Workspace, Notion, Slack, etc.)Based in Malaysia and able to work on-site at our HQ in Petaling Jaya as requiredWhat You’ll GetA high-trust role with direct access to the CEO and executive leadershipFast-track visibility into how a high-growth company is led, built, and scaledOwnership of projects that directly impact the CEO’s and company’s effectivenessA performance-driven, collaborative team culture where initiative is valuedFlexibility and autonomy in your approach, with high expectations on resultsThe chance to grow into broader business or strategic roles based on performanceAbout BJAKBJAK is Southeast Asia’s largest digital insurance platform. Headquartered in Malaysia with operations in Thailand, Taiwan, and Japan, we help millions of users access transparent, affordable financial protection. Through automation, AI, and intelligent systems, we simplify complex financial services, making them faster, more inclusive, and accessible to all.If you’re highly dependable, thrive in high-stakes environments, and want to operate at the heart of leadership in a fast-scaling fintech - we’d love to hear from you.
