About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC. Responsibilities Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required Investigate phishing/spam emails reported by users Produce monthly security reports for the clients Manage APT systems and ensure security signatures are up to date Coordinate with relevant IT personnel to ensure that all security incidents are resolved in timely manner Manage all customer interactions in a professional manner with a strong emphasis on customer satisfaction Utilize internal guidelines to properly fulfill client requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner Analyze and assess security incidents and escalate to appropriate internal teams for additional assistance Assist customers to effectively implement corporate security policies on existing information system Any other related work as requested by the Lead / Head to support achievement of the department's strategies and objectives Requirements Bachelor's degree in a computer science or equivalent Fresh graduate with Cyber Security major is encourage to apply Basic understanding of IT Security field Excellent communication skills in English and Japanese (JLPT N3 and above) to support Japanese speaking clients Our Culture And Benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC Our 'people first' philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
