Team Manager – Contact Centre Operations Job
American Express - Kuala Lumpur
Team Manager – Contact Centre Operations-1200526DescriptionReporting into the Director of Inbound Singapore Servicing, and leading a team of CCPs (Customer Care Professionals), this position is responsible for delivering first class, professional customer service to the inbound S...
American Express - Kuala Lumpur
CCP TSC – Feb 20th-1201279DescriptionWhat a Great Place to Work!Imagine working for a company that gives you respect, recognizes your achievements and supports your efforts to succeed. Imagine working for a company that helps you grow, that challenges you at work but allows for t...
American Express - Kuala Lumpur
Head of Human Resources-1115759DescriptionPurpose of Position:Operating as a business partner, lead the provision of the full complement of HR consultancy services and products to all LOB’s in MalaysiaPrincipal Accountabilities:· Design, align and deliver a prioritized, targeted ...
American Express - Kuala Lumpur
Dispute Analyst-1201164DescriptionThe incumbent is responsible for processing 1) pre-defined actions of certain types of claims 2) chargebacks under clearly defined criteria and high volume 3) resolving complex issues (cardholder and merchant claim, internal inquiry) on cardholde...
Customer Care Professional (Relationship Care) - Multiple Positions Job
American Express - Kuala Lumpur
Customer Care Professional (Relationship Care) - Multiple Positions-1116477DescriptionImagine working for a company that gives you respect, recognizes your achievements and supports your efforts to succeed. Imagine working for a company that helps you grow, that challenges you at...
Corporate- Customer Care Professional Job
American Express - Kuala Lumpur
Corporate- Customer Care Professional-1201485DescriptionThis position is responsible for providing excellent service to our valued Singapore Corporate card members who need assistance with day to day card usage. Corporate Customer Service Representatives are expected to utilise w...
American Express - Kuala Lumpur
Collections Analyst-1201353DescriptionThe Collections Analyst position is responsible for providing operational support those results in optimizing the performance of the Collections portfolios. The required support is provided to external vendors and internal business partners. ...
Team Manager ? Contact Centre Operations
American Express - Malaysia
Reporting into the Director of InboundSingapore Servicing, and leading a team of CCPs (Customer Care Professionals),this position is responsible for delivering first class, professional customerservice to the inbound Singapore customer segment. The Team Manager will be accountabl...
American Express - Kuala Lumpur
Operating as a business partner, and an active member of the Kuala Lumpur Global Service Centre (KLGSC) leadership team, the Head of Human Resources will lead the provision of the full complement of HR consultancy services and products to all Lines of Business (LOB?s) in Malaysia...
American Express - Kuala Lumpur
Reporting to the Business Planning Manager, the World Service Communications Specialist will be responsible for supporting communication needs across the KLGSC center. Responsibilities include executing a comprehensive communicaitions strategy across the center, including, but no...