Sales Manager

• Support business goals by tracking performance, reporting on key KPIs and proactively manage sales planning (forecasts/estimates)
• Develop reports incorporating a 360 vision: across channels, products, clients
• Articulate strategic and actionable insights and recommend commercial actions through data-driven analysis
• Maintain a circular feedback loop, share opportunities for sales growth and recommendations for future improvements
• Analyze initiatives results vs. objectives on a frequent basis
• Assist in building a new, robust practice around driving business performance through prioritization of commercial initiatives and consistent execution
• Support commercial team in developing business acumen skills, and driving effectiveness & productivity

• Forecast accurately annual, quarterly, and monthly revenue streams
• Develop the market commercial strategy to achieve Retail, Wholesale & E-commerce targets in terms of qualitative & quantitative aspects
• Implement this strategy to ensure annual business objectives are met

• Provide first-hand information regarding Retail & Retail Partners projects in Malaysia
• Collect and develop market intelligence, update competitors' information in Malaysia
• Develop commercial partnerships with landlords and external players to drive sales

• Administer sales and manage overall turnover
• Provide sales estimation on a weekly basis and monitor the corresponding sales activity
• Analyze and evaluate sales results, collect and provide qualitative feedback
• Guide the boutiques to improve KPI's
• Support the boutiques to identify & develop the High Jewellery clientele
• Provide specific action plans for the boutiques to achieve higher performance

• Act as a major contributor to the creation of various commercial presentations including the annual Market Action Plan
• Collaborate and/or lead cross-functional studies & Cartier action plan (boutiques, partners) and ensure consistent execution throughout the year
• Is responsible for the follow-up and update of the Commercial Network plan
• Lead the commercial part for brief, score cards and CAR preparation, and ensure timely submission
• Assist on Real-Estate legal contracts preparation and validation

• Bachelor's degree or equivalent
• 10+ years' experience in luxury/hospitality industry - management roles
• Strong business acumen, organizational, and prioritization skills
• Client centric mindset
• Solid Experience with VIP clients
• Strong leadership to unite and nurture the team
• Fluent in English, Chinese is a plus

• A great opportunity to be an integral contributor of a dynamic commercial team to pave the accelerated growth of Cartier Malaysia
• Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

• After being shortlisted, you will meet the Richemont Malaysia HR manager to get to know you
• You will then have the opportunity to meet with Cartier HRBP, Cartier Malaysia Country Manager, and Cartier Singapore & Malaysia MD to assess your fit to this role and give you as preview the team dynamics and company culture

Richemont